MAYRENA Paris, represented by Alexandra David, is a simplified joint stock company (SAS), registered with the Chamber of Commerce under SIRET number: 877 475 533 00015 and whose registered office is located at 2, place de la gare, in Eu (76260), specialized in the creation and commercialization of jewelry by the designer Alexandra David, wishes to inform you of the measures implemented in order to protect your personal data and your privacy in accordance with the legislation in force and more particularly with the provisions of the law of January 6, 1978 known as “Informatique et Libertés” as amended, of European Regulation 2016/679 as well as the recommendations issued by the CNIL (hereinafter “the Applicable Legislation”). Pursuant to the Applicable Legislation, you have the right of access, opposition, rectification, deletion, portability and limitation of the processing of personal data concerning you. You also have the right to define directives relating to the fate of your personal data after your death. These rights may be exercised by postal mail at the following address: Mayrena Paris, Customer Service, 2, place de la gare, 76260, Eu, by attaching to your request a copy of your identity document (which will not be kept by MAYRENA Paris and may either be destroyed or returned to you at your convenience). You have the right to lodge a complaint with the CNIL if you consider that we do not comply with the applicable regulations regarding personal data. As the data controller of your personal data, MAYRENA Paris wishes to address your concerns regarding the confidentiality of the
information that you transmit to us by all means of communication, in particular: website www.mayrena.fr and social networks (hereinafter the “Communication Channels”).
When you communicate your personal data to us, you authorize us to use them, to store them and, where applicable, to transmit them to our partners when the processing of your requests requires it. By communicating personal data to us via the Communication Channels, you accept this policy. Our policy may be modified in order to take into account developments in the Applicable Legislation regarding personal data. We will inform you of any changes made.
1. PERSONAL DATA PROVIDED TO MAYRENA PARIS
This refers to information concerning you as a natural person that you have voluntarily communicated to MAYRENA Paris via the various Communication Channels and which are necessary for the processing of your order (such as in particular your last name, first name, email address, telephone number, postal address).
We inform you that the information that must be mandatorily provided to MAYRENA Paris is indicated in a visible manner by an asterisk on our website (hereinafter the “Site”).
Information not marked with an asterisk is optional.
This information is essential for processing your orders, and they unfortunately cannot be processed in the absence of this information.
2. WHO MAY HAVE ACCESS TO YOUR DATA ?
We undertake to process all your personal information confidentially. Information relating to our customers is important to us and respect for privacy is an essential concern, therefore we refuse to communicate personal information concerning you to third parties, except for the limited reasons specified below.
We will share your data only with :
- service providers that we engage to process data on our behalf,
- any public body or authority requesting it in order to comply with a legal obligation or to protect rights,
- possible successors to our activities in the event of transfer of business or assets.
When we share personal information, these parties have adopted practices and a privacy policy ensuring a level of protection at least equivalent to that described in this policy. We share personal data in a limited manner with service providers that we use in order to carry out operations on our behalf. These service providers may assist us in managing our Internet platform or implementing commercial campaigns, but also in providing and delivering our products to you, ensuring customer service or in combating fraud. They are only authorized to use your data within the framework of the services they perform on our behalf and solely for the purpose of carrying out specifically listed purposes. We take the necessary steps to ensure that these service providers guarantee the security and confidentiality of your data. We only communicate information concerning an account or other personal information when we deem it appropriate to do so in order to comply with the law, to apply or enforce this Policy or to protect the rights, property or safety of the Site, our users or others. This notably involves exchanging information with other companies and organizations as part of the fight against fraud. However, this excludes the sale, rental, sharing or any other disclosure of personal information for commercial purposes in violation of the commitments set out in this Policy.
3. DATA RELATING TO YOUR BROWSING ON THE SITE (COOKIES)
During your browsing on the MAYRENA Paris website, temporary cookies may be stored on your computer.
3.1 What is a cookie ?
A “cookie”, or tracker, is a text file that allows MAYRENA Paris to identify the device in which it is stored for the duration of the validity or storage of the cookie.
During your browsing on the Site, MAYRENA Paris may store, in a dedicated space on the hard drive of your device (computer, tablet or smartphone), one or more “cookies” via the internet browser you use and depending on the settings you have selected regarding cookies.
This information includes in particular:
– The type of Internet browser you use;
– The type of system and operating device you use to access the Service;
– The domain name of your Internet service provider;
– The Internet page from which you came;
– The country of residence and your language.
The pages and options that you visit and access on our Site.
During your first visit to our Site, as soon as MAYRENA Paris considers placing a cookie on your device, an information banner will be displayed at the bottom of the page. By continuing your browsing on the Site after clicking on “I accept”, you expressly consent to MAYRENA Paris placing cookies on your device (cookies related to targeted advertising operations, certain audience measurement cookies, cookies from social networks generated in particular by their sharing buttons when they collect personal data).
If you continue browsing on the site, cookies may be placed on your device.
The banner will remain displayed as long as the person has not continued their browsing, that is to say as long as they have not gone to another page of the Site or clicked on an element of the Site.
If you do not wish to accept all or part of the cookies, we recommend that you click on the “Learn more” link on the banner, and follow the detailed instructions allowing you to refuse them.
Cookies do not generate or transmit computer viruses likely to infect your device, they are only readable and recognizable by their issuer.
You have the possibility to modify cookie settings at any time.
You will find below information regarding cookies and the different ways to manage cookie settings on your browser.
The validity period of consent to the deposit of Cookies is 13 months.
At the end of this period, we will request your consent again.
If you wish to learn more about cookies and their use, you can consult the file of the Commission Nationale de l’Informatique et des Libertés at the following address: www.cnil.fr, section “Cookies: tools to control them”.
3.2 Cookies on the site
MAYRENA Paris may use the following types of cookies (banner at the bottom of the page):
– Session management cookies
– Audience measurement cookies (statistical cookies)
– Cookies necessary for certain optional functionalities
– Cookies relating to targeted advertising
– Cookies from social networks generated in particular by their sharing buttons when they collect personal data
Session management cookies are essential for the proper functioning of the Site.
Refusing them may lead to a slowdown and/or malfunction of the Site.
By analyzing how you use the Site, MAYRENA Paris may offer you improved browsing in order to respond appropriately to your expectations and also identify any problems you encounter in order to provide quick solutions.
You can easily object to cookies via the procedures detailed in c) below.
MAYRENA Paris may integrate third-party applications on its Site allowing you to share content from the Site with other people.
This is notably the case with the “Share” or “Like” button on Facebook, Instagram, Snapchat.
The relevant social network may then identify you and store cookies on your devices.
We invite you to consult their privacy policy.
3.3 Your choices regarding cookies
You can modify your browser settings at any time in order to accept, configure or refuse cookies.
Several options are available to you: accept all cookies, be notified when a cookie is stored, or systematically refuse all cookies.
MAYRENA Paris informs you that disabling session or functionality cookies may prevent access to the Site.
As such, MAYRENA Paris cannot be held responsible in the event of degraded functioning of our services linked to the settings you have chosen.
Each internet browser offers different configuration methods to manage cookies.
Generally, these are described in the help menu of each browser.
If you are using a type or version of browser different from those listed below, we invite you to consult your browser’s “Help” menu.
- You are using Safari 5.0 (on computer):
Choose Safari > Preferences then click on “Security”;
In the “Accept cookies” section, indicate if and when Safari should accept cookies from websites;
To get an explanation of the available options, click the help button “?”;
If you have set Safari to block cookies, you may need to temporarily accept cookies to open a page.
Repeat the steps above, selecting “Always”.
Once you are finished with the relevant page, disable cookies again and delete the cookies from the page.
- You are using Safari on iOS (tablets and smartphones):
Open the “Settings” application and select “Safari”;
In the “Privacy” section go to “Accept Cookies”;
Set your privacy preferences.
- You are using Google Chrome :
Select the “Settings” menu;
Click on “Show advanced settings” and go to the “Privacy” section;
Click on “Content settings”;
Select “Block third-party cookies and site data” to block cookies.
- You are using Mozilla Firefox :
Click on “Menu” then “Options” ;
Select the “Privacy” icon ;
In the History section, for the “History settings”, select “Use custom settings for history” ;
Check the box “Accept cookies” to enable cookies, or uncheck it to disable them. If you encounter difficulties with cookies, make sure that the option “Accept third-party cookies” is not set to “Never”.
Choose the retention period of cookies by selecting one of the three options (a), (b) or (c) below:
(a) “their expiration”: each cookie will be deleted on its expiration date, as defined by the site issuing the cookie.
(b) “the closing of Firefox”: cookies stored on your computer will be deleted when you close the Firefox browser window.
(c) “Ask me every time”: a warning will appear each time a website wishes to store a cookie, asking you whether you accept it or not.
Click OK to close the “Options” window and confirm your choices.
- You are using Internet Explorer 8.0 and above :
Go to the “Tools” menu, then select “Internet Options”;
Click on the “Privacy” tab;
Select the desired privacy level using the slider: upwards to “Block all cookies” to block all cookies, or downwards to “Accept all cookies” to accept all cookies.
- You are using Android:
Tap on the button at the top right;
Select “Settings” then “Privacy and security”;
Define the privacy settings you wish to apply.
4. FOR WHAT PURPOSES ARE YOUR DATA COLLECTED ?
– To respond to your requests ;
– When you contact MAYRENA Paris via the various Communication Channels mentioned above, the collection of your personal data may have the following purposes :
– Providing access to the Site and access to your dedicated customer area to allow you, in particular, to consult and track your orders ;
– Execution of the orders you have placed on the Site (in particular tracking and return of products as well as any complaints) ;
– Sending newsletters and any other documentation (brochures in particular) that you have requested ;
– Answering your questions ;
– Informing you about new similar jewelry that may interest you ;
– More generally, compliance with the legal, regulatory, accounting and tax obligations of MAYRENA Paris ;
– Processing requests and complaints made by you regarding orders.
– Contacting you in the context of marketing operations
Your data may also be used for commercial purposes :
– Management of any subscription and unsubscription to newsletters at your request ;
– Communication of information relating to MAYRENA Paris and its partners: new products, products and services, commercial prospecting and personalized offers.
5. HOW AND FOR HOW LONG ?
5.1 Securing your data
As the data controller of your personal data, MAYRENA Paris implements all technical and organizational measures necessary to ensure the protection of your personal data.
5.2 Data retention period
We store this information for a duration that is proportionate and necessary for the purpose for which we process it and in any case for the duration necessary to comply with a legal or regulatory obligation. Data is retained for a period that does not exceed what is necessary for the following purposes :
- Newsletter: Your data will be kept as long as your subscription is active. You may unsubscribe at any time via the link provided.
- Execution of an order: the data necessary for processing your request will be retained for a maximum period of three years from your last order or our last contact.
- Commercial offers: your data will be retained as long as you agree to receive our commercial offers. You may refuse them at any time via the link provided.
For which recipients ?
– Mayrena Paris and its partners
We inform you that, in order to enable the execution of the purposes mentioned above, your data may be processed by technical service providers (IT, hosting, email distribution, maintenance, online payment providers, etc.), located within the European Union.
– Non-partner third parties
MAYRENA Paris undertakes not to transfer or sell personal data concerning you to non-partner third parties.
We do not communicate any personal data to agencies or companies for marketing or commercial purposes.
If the law, an authority (for example the tax administration or the CNIL) or a judge were to require MAYRENA Paris to communicate personal data concerning you, MAYRENA Paris undertakes, insofar as possible, to inform you (unless MAYRENA Paris is not authorized to do so due to legal or judicial obligations).
Finally, it is possible that we may buy, merge with or be acquired by another company or transfer all or part of our assets.
In such a case, your personal data may be communicated to another company, but this communication will be subject to the privacy and cookies policy in force.
6. WHERE ARE YOUR DATA STORED ?
The Internet is a tool used in a global environment, using it to collect and process personal data implies the transmission of this data on an international scale.
The data we collect from you may be transferred and stored outside the European Economic Area (“EEA”), however these data will in all circumstances be stored in accordance with legal requirements regarding data protection and security.
These data may also be processed by third parties working on our behalf, or for one of our service providers, and located outside the EEA, in particular in the United States.
These third parties may be involved in the execution of your order, the processing of your payment details and support services.
We undertake to make every effort to ensure that these third parties adopt the required technical and organizational measures and, where necessary, we rely on the adequacy decision of the Commission relating to the EU-US Privacy Shield or require them to sign contracts based on the standard clauses of the European Commission, in accordance with Article 46.2 of the GDPR.
7. HOW IS YOUR INFORMATION SECURED ?
In order to guarantee you optimal service quality and to secure payments and deliveries, certain data collected on the Site may also be used to determine the level of fraud risk associated with the use of this Site.
The data concerned relates to the establishment of the contract (products, personal and banking details).
Depending on the results of the control carried out, we may decide to take security measures and, if the security of the order cannot be guaranteed, we may choose to cancel it.
The occurrence of an incident (such as fraudulent use of a means of payment or delivery fraud) will lead to the recording of data related to the order in a file, which may lead us, during future orders, to carry out any additional verification that may be necessary.
During the risk analysis, you will be notified and you will be able to present your observations.
Any objection on your part to the processing of your data in the context of securing transactions may prevent you from using the Site and placing orders thereafter.
8. WHAT ARE YOUR RIGHTS REGARDING YOUR PERSONAL DATA ?
At any time, you have the following rights :
– the right to request access to personal data concerning you ;
– the right to request the rectification of any personal data that is inaccurate or incomplete ;
– the right to request the deletion of all your personal data (or “right to be forgotten”) if they are no longer necessary for the purposes for which they were collected or processed or in the event of withdrawal of your consent (however we may be required to retain certain personal data for legal or legitimate compelling reasons) ;
– the right to request restriction of the processing carried out on your personal data, in one of the following cases :
if you contest the accuracy of the personal data, the processing will be limited for the time necessary to verify it,
or in case of unlawful processing, if you oppose deletion and request limitation instead,
or if we no longer need your data but they are still necessary for the establishment, exercise or defense of legal claims,
or if you object to processing based on legitimate grounds, the processing will be limited during verification ;
– the right to object to the processing of data concerning you when processing is based on legitimate interest, as well as the right to object at any time to processing for marketing purposes ;
– the right to data portability ;
– the right to refuse any commercial prospecting by unsubscribing via the link or by contacting contact@mayrena.fr ;
– the right not to be subject to a decision based solely on automated processing ;
– the right to lodge a complaint with a supervisory authority ;
– the right to define directives relating to your data after your death.
We may request additional information to verify your identity.
9. HOW DO LINKS TO OTHER SITES AFFECT YOU ?
We may include links on our Site to other websites or applications operated by third parties. These links are provided for your convenience only. However, we have no control over these sites and their privacy policies. Once you leave our Site, our policies no longer apply. We therefore cannot be held responsible for third-party content. We strongly recommend that you consult their policies before use.
10. HOW CAN YOU ACCESS, UPDATE OR DELETE YOUR DATA ?
To modify your personal data, please contact us at : contact@mayrena.fr.
11. QUESTIONS REGARDING THIS POLICY ?
If you have any questions, you can contact us at contact@mayrena.fr or by post at 1, place de la gare, BP18, Eu (76260).
12. LANGUAGE OF THE CONTRACT
This privacy policy is written in French.
In the event of translation, only the French version shall prevail in case of dispute.